Notes:
Each column is numbered with a progressive order at the aim to give quick references to fill out forms.
Some values must be copied in more columns, so when you find in Form Q2 Table B column 7 the label [7=TA, 7], you must copy there Table A column 7 values or, if you find one expression like [12=10*11], you must put in every cell the result of the multiplication of column 10 cells by column 11 ones of the same row.
Form Q1 is composed by three pages: to reduce the psychological pressure to interviewed people, Page 2 and 3 should be copied on the sides of the same sheet.Question No. 5 lists the Company Levels for the Italian Air Transport Industry. Here you must put your own levels.

Publications / Related Publications
L.Buglione & A.Abran, A Quality Factor for Software, Proceedings of the "QUALITA99: Third International Multidisciplinary Congress in Quality and Reliability", ENSAM-RUFEREQ, Paris, France, March 25-26, 1999,ISBN 2-900-781-43-4, pp. 335-344

External References
Wang C.C., Shi M.P., A Quality Evaluation Model of Enterprise Information System - Based on Users Viewpoint, 2006 International Conference on Digital Technology and Innovation Management, April 2006
Ayala Martínez C.P., Systematic Construction Of Goal-Oriented COTS Taxonomies, PhD Thesis, Universitat Politècnica de Catalunya, Barcelona (Spain), February 2008
Haag T., Holm M., Evaluation and Extension of Code Metrics in Microsoft Visual Studio Team System and Team Foundation Server 2008, PhD Thesis, Linkopings Universitet (Sweden), February 2008
Jamaiah Haji Yahaya, Aziz Deraman, Abdul Razak Hamdan, Software Quality from Behavioural and Human Perspectives, Int. Journal of Computer Science and Networking Security (IJCSNS), Vol. 8 No. 8, August 2008, pp. 53-63
G Panovski, Product Software Quality, Technische Univesiteit Eindhoven (Netherlands), Msc Thesis, February 2008
V A Shekhovtsov, On Conceptualization of Quality, Seminar on "The Evolution of Conceptual Modeling", Leibniz-Zentrum fur Informatik (Germany), 2008
Yahaya J.H., Deraman A., Razak Hamdan A., Software Quality from Behavioural and Human Perspectives, IJCSNS International Journal of Computer Science and Network Security, VOL.8 No.8, August 2008, pp.53-63
Ming-Shang Huang, Ping-Han Chiang, Wei-Hung Hsiao, Developments and Applications of A Software Project Measurement Process Model: A Case Study of the R&D Department of a Large Scale Steel Company in Taiwan, Journal of Information Management, Vol.15 No.1, 2008, pp.203-238
Yahaya, J.H.;   Deraman, A., Measuring unmeasurable attributes of software quality using Pragmatic Quality Factor, 3rd Int. Conference on Computer Science and Information Technology (ICCSIT 2010), 9-11 July 2010, Sintok (Malaysia), pp. 197-202

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